Conquer the Fear of Public Speaking
The National Speakers Association (www.nsaspeaker.org)
top 10 strategies for overcomming anxiety during public speaking:
10. Accept the fear and make it work for you
9. Arrive at the location early- check things out
8. Do deep breathing exercises (inhale deeply-hold 3
seconds-exhale slowly)
7. Speak on something you are passionate about
6. Speak as often as possible...eventually you will be
comfortable
5. Know your topic and material well
4. Mingle with the audience before the speech
3. Know the make-up of your audience
2. Forget yourself and focus on the audience
1. Prepare and rehearse in front of friends.

TheToastmasters International organization  
(www.toastmasters.org) echoes most of these points. They
also emphasize that people in the audience want you to
succeed so there is no need to apologize for your
nervousness.  In fact, most likely you may be the only one
in the room noticing that you are nervous.
Dale Carnegie's Human Relations Principles
The Leader in You, Dale Carnegie Associates
Look at things from the other person's
perspective.

Offer genuine appreciation and praise.

Harness the mighty power of enthusiasm.

Respect the dignity of others.

Don't be overly critical.
                                                                                    
 
Give people a good reputation to live up to !

Keep a sense of fun and balance in your life.

This remains good advise today for all of us,
particularly the new Manager or Supervisor.
It all boils down to treating people the way that
you would like to be treated.
Remember, you cannot build quality without
mutual respect of all team members.